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Standard Shipping 

Most purchases shipped from our warehouses will arrive within 5-7 business days. If there is a delay, we will notify you by email. Some items sent directly from our suppliers may take longer, & items ordered together may not arrive in the same box.

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Free shipping on orders over $149 excluding rugs & furniture. You’ll receive an thư điện tử with tracking information when your order is shipped.

Your shipping charges will be calculated và viewable at checkout. We are unable to ship to PO Boxes, please make sure you include a physical delivery address when checking out.

At this time, we vị not offer a trắng glove delivery option.

Some oversized items may not be available for delivery to Alaska và Hawaii.


48 Contiguous United StatesOrder TotalCharge
Up lớn $15$4.95
$15.01 - $25.00$6.00
$25.01 - $45.00$8.00
$45.01 - $65.00$11.00
$65.01 - $90.00$14.00
$90.01 - $125.00$17.00
$125.01 - $200.00$21.00
$200.01 & over10%

Alaska & HawaiiOrder TotalCharge
Up to lớn $15.00 $24.95
$15.01 - $25.00$26.00
$25.01 - $45.00$28.00
$45.01 - $65.00$31.00
$65.01 - $90.00$34.00
$90.01 - $125.00$37.00
$125.01 - $200.00$41.00
$200.01 & over$50.00

 Last updated February 1st, 2022

Due to lớn COVID-19 return processing times are taking longer than normal. Please allow us 14-21 days to process your return. Thank you for your patience.

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IMPORTANT: With limited exceptions, returns (i) are refunded to customer by store credit redeemable on tvcc.edu.vn & (ii) customer is responsible for return shipping charges.

Please know that we understand that choosing the right décor for your home/office can be a tedious process. We want you khổng lồ feel confident in your purchase. This is why we are more than happy khổng lồ assist you with finding the right choice. If it’s not the right fit, we’ll help you get there.

You can return most items for a store credit within 30 days of delivery. Unless noted below, outbound shipping charges are non-refundable & you will be responsible for all return shipping costs.

Clearance merchandise and any items marked “Final Sale” cannot be returned. Other nonreturnable merchandise includes clearance items, personalized items, bundled items at discount rates (e.g. “4 for $20”; unless the entire bundle is returned), items marked nonreturnable at the checkout or within the product mô tả tìm kiếm page, and products that have been assembled

If there is a mistake with your order, or items arrive defective/damages at the time of receipt, we will take care of it và work with you to lớn find the best solution as further described below.

To begin the return/exchange process, please reach out khổng lồ our customer service team for assistance. Our Customer service representatives are available by thư điện tử support
tvcc.edu.vn

Returns/Exchanges

You can return most items for a store credit within 30 days of delivery. Return shipping costs apply, & the chiến thắng must be:

In its original, undamaged conditionDisassembled, if the tác phẩm was originally delivered disassembledIn its original packaging. If the original packaging is too damaged to be shipped back, you must use a similar sized box as the original or a box no longer than 108 inches.

There are a few items that can’t be returned:

Clearance itemsGift cardsPersonalized itemsBundled items at discounted rates, e.g. “5 for $25” (unless the entire bundle is returned)Items you have already assembledItems marked “Final Sale” on the sale pageOpen Box Items

Any outbound shipping charges collected on the order will not be refunded

Defective Product and Returns due to lớn Our Error

If there are mistakes with your order, or items arrive defective/damaged at the time of receipt, we’ll make it right by sending you replacement parts or accessories, replacing the công trình or issuing you a refund. In such an event, there is no return shipping charges. 

Order Cancellations

We strive lớn have all orders picked, packed, & shipped as quickly as possible because we know you can"t wait lớn receive it! With that in mind, once your order is placed, we are not able lớn cancel your order. Please see the return policy for additional information if a return is still needed.